Now Hiring - Technical Sales Support Specialist in Duluth, GA

Support the Sales organization and customers in technical and commercial matters to drive business processes in cooperation and guidance from the sales team.

Responsibilities

• Maintain the data and information stored in the CRM system, logging activities, updating records reports and dashboards.
• Drive operational excellence through data stored in the CRM system, for instance targeting competitors through competitive data stored in the CRM system.
• Execute sales process from RFQ to order (product selection for defined applications and existing part numbers, pricing and quoting).
• Interact with customers at all levels and work in partnership to translate needs into functional actions and activities.
• Establish pricing levels or Pricing models for existing customers and follow up on issued quotes.
• Basic commercial and technical support for internal and external customers, product selections for defined applications, assist with the customizing processes, pricelists and quoting.
• Act as SWEP representative at customers, exhibitions, conferences, seminars, and relevant events.
• Actively participate in internal and external projects.
• When applicable, provide trainings in own field of expertise to other colleagues.
• Handle line claims due to sales as defined.
• Provide support for customer inquiries, such as drawing requests, approval documentation, and environmental documentation.
• Propose and draft customer logistic solutions and stock agreements.
• Handle and assist in price revisions in Salesforce and Oracle according to established customer agreements.

Qualifications, Education, and Experience

• High School. Some university or technical training preferred
• Preferably up to 2 years’ experience in a professional sales or service environment.
• Experience of CRM/ERP systems is an advantage.

Skills and Competencies

• Advanced Microsoft Office with strong verbal and written skills.
• Works well in an international environment.
• Proactive, positive, and result-oriented team player with an interest in technical and commercial matters
• Customer-oriented with service minded approach.
• Good interpersonal skills and the ability to cooperate and communicate with many different layers and cultures

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person